How Kinetic-ID Carts deliver tailored solutions for Stellix and their clients

The Challenge: Off-the-Shelf Solutions Falling Short

Stellix found the options available from large, well-known suppliers were consistently missing the mark. The carts on offer were:

• Oversized: Bulky designs that didn’t fit well into lab environments.
• Aesthetic Eyesores: Clunky, unattractive equipment that detracted from modern, high-tech facilities.
• Over-Engineered: Overly complex designs with unnecessary features.
• Unbelievably Expensive: High costs with no flexibility to customise for individual needs.

Stellix was determined to find a partner that could offer flexibility, innovation, and cost-effectiveness. In 2019, they found exactly that in Kinetic-ID.

The Kinetic-ID Advantage

Since partnering with Kinetic-ID, Stellix has been able to offer customers precisely what they need, without compromise. Here's what sets Kinetic-ID apart:

1. A Versatile Product Range

Kinetic-ID provides a broad selection of mobile carts, ensuring the right fit for each customer's unique environment. Stellix appreciates the flexibility this range offers:

"When we work with the customer, we want to deliver a complete solution. The flexibility of the Kinetic-ID range is great and allows us to mix and match. Some customers will say we don’t need heavy-duty stainless steel carts in our lab, so we can offer ID Flow 3 or ID-Flow 5. Then, for their manufacturing area, we can offer ID-Flow-6 or ID-Flow 9."

The common battery technology across the range is another key benefit. Batteries and other components are compatible across different models, providing a unified and streamlined solution.

2. Tailored Solutions for Unique Needs

Unlike many larger suppliers, Kinetic-ID doesn't limit customers to standard models. Their willingness to customise products to meet specific requirements is a game-changer.

"With the big-name vendors, you get what's in their standard model and no option to customise. Our customers were often paying for features they didn’t need. Working with Kinetic-ID, I can take the requirements from our customer and give them exactly what they're looking for."

This commitment to customisation has even driven product innovation. Feedback from Stellix customers led to the development of the ID-Flow 9, featuring 316 stainless steel and a fully sealed, watertight design, ideal for cleanroom environments.

3. Ergonomic and Attractive Design

While functionality is paramount, appearance also matters, especially in cutting-edge lab settings. Kinetic-ID carts avoid the heavy, industrial look typical of many competitors.

"Someone once described a competitor's cart as a 'huge, beastly stainless steel monstrosity.' In contrast, Kinetic-ID puts significant effort into design. For some of our customers, the look really does matter, and Kinetic-ID has a clear edge here."

Features like height adjustability further enhance the carts' ergonomic appeal, ensuring ease of use for operators.

4. Cost-Effective Customisation

Despite offering bespoke solutions, Kinetic-ID carts come at a more competitive price than off-the-shelf models from larger brands.

"Unsurprisingly, the price point is another thing we love about Kinetic-ID. We get a custom product, tailored to our clients' needs, at a much better price."

5. Collaborative Partnership and Ongoing Innovation

The relationship between Stellix and Kinetic-ID goes beyond straightforward supply. They work in close partnership to develop new solutions and improve services.

Stellix is currently establishing a next-day replacement parts service for Kinetic-ID carts in the US. They are also launching a remote monitoring support service, allowing performance tracking and proactive maintenance.

Meanwhile, in response to requests from Stellix customers, Kinetic-ID is expanding their product line to include non-mobile solutions, such as pedestal and wall-mounted operator interfaces, ensuring seamless integration with existing systems.

The Outcome: Flexible, Affordable, and Customer-Focused Solutions

With Kinetic-ID, Stellix has found a responsive, innovative, and collaborative partner. Their customers now benefit from mobile carts that are tailored to their precise needs, more cost-effective, and better suited to modern lab environments.

"With Kinetic-ID, you get exactly what you want, and they will focus it to your needs on a practical level."

For Stellix and their clients, Kinetic-ID carts provide the perfect combination of flexibility, design, and value, making them an indispensable part of their operational toolkit.